Shipping policy
Shipping Policy
Last updated: 2 October 2026
Perth Appliance Spares ships appliance parts from our Midvale warehouse to addresses across Australia. We do not currently ship overseas.
Dispatch Times
- Same day dispatch: in-stock orders placed before 12:00 pm AWST, Monday to Friday, are usually dispatched the same business day.
- Orders placed after that time, or on weekends and public holidays, are dispatched the next business day.
- Special order items are dispatched once they arrive from our supplier, usually within 7 to 10 business days. We will keep you updated if there is a delay.
Shipping Costs
Shipping costs are calculated at checkout based on the size and weight of your order and your delivery postcode. The full delivery fee is shown before you pay. Express options, where available, are also shown at checkout.
Estimated Delivery Times
After dispatch, delivery usually takes:
- Perth metro: 1 to 3 business days
- Regional WA: 2 to 6 business days
- Interstate: 3 to 8 business days
- Remote areas: may take longer
These are estimates from our carriers and are not guaranteed. Weather, peak periods and carrier delays can affect delivery times.
Tracking
Once your order is dispatched, we will email you a tracking number so you can follow your delivery.
Click and Collect
Choose Local Pickup at checkout to collect your order free of charge from:
Unit 1/79 Farrall Road, Midvale WA 6056
Please wait for our "ready for pickup" email before coming in, and bring your order number.
Pickup hours:
- Monday to Friday: 8:00 am to 4:30 pm
- Saturday: 9:00 am to 12:00 pm
- Sunday and public holidays: Closed
Delivery Address
Please check your delivery address carefully at checkout. If a parcel is returned to us because the address was incorrect or incomplete, we will contact you, and the cost of re-sending it may apply.
Damaged or Lost Parcels
If your parcel arrives damaged, please contact us within 2 business days of delivery where possible, with photos of the packaging and the item, so we can lodge a claim with the carrier. If tracking shows no movement for 5 business days, contact us and we will investigate with the carrier. This does not affect your rights under the Australian Consumer Law. See our Returns and Refunds Policy for details.
Contact Us
Phone: (08) 6390 7132
Email: spares@perthappliancespares.com.au